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In addition, existing understanding of the environmental impact of the quality movement will be extended into a broader understanding of environmental, financial, regulatory and behavioral sustainability.

Concepts in Quality Management - II

The book also addresses the issues of Corporate Governance and Corporate Social Responsibility which are now informing the decision making and behavior of managers. Key features include: Complete introduction to quality in the context of management thinking In depth reviews of the contributions of a Quality Gurusa TM Contemporary developments in theory and practice International case studies drawn from both public and private sectors Equal emphasis on both manufacturing and service sectors Practical a case studya TM focused toolkits and applications.

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Quality A Critical Introduction

Description Table of Contents Product Details Click on the cover image above to read some pages of this book! Crosby 6 W. Edwards Deming 7 Armand V. Feigenbaum 8 Kaoru Ishikawa 9 Joseph M.

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